| T O P I C R E V I E W |
| prariehawk |
Posted - Aug 24 2012 : 8:07:50 PM
I have a credit card and I've always paid my bills through the mail. A couple months ago, I was talking with a customer service rep. on the phone and she asked me if I wanted to view my bill on-line. I said OK. Now, and I had this same problem last month, when I try to pay it on-line it's practically impossible. They won't accept the information I give them, even though it's correct and when I try to chat with a customer service rep, it immediately takes me to a different page and the only way I can get back to the chat box is to close the website. It's ridiculous. I try to call them on the phone and the voice mail tells me to enter my phone number and I do and it says "Sorry, that number is not on our file" (even though it's on my information that I gave them on the website). So I wrote a letter tonight to customer service. I just want to go back to paper billing.Sometimes I hate technology. 
Cindy
"Vast floods can't quench love, no matter what love did/ Rivers can't drown love, no matter where love's hid"--Sinead O'Connor
"In many ways, you don't just live in the country, it lives inside you"--Ellen Eilers
Visit my blog at http://www.farmerinthebelle.blogspot.com/ |
| 8 L A T E S T R E P L I E S (Newest First) |
| prariehawk |
Posted - Aug 26 2012 : 01:33:55 AM
Well I was finally able to get it paid. I think part of it is I don't use my computer all that much. I don't have Facebook, my cell phone is simply a phone (no texting or pictures). The only technology I couldn't live without is my M3P player. Oh, and I do need a computer to submit my poems as most places now use electronic submissions. And I need a computer to access this website!
Cindy
"Vast floods can't quench love, no matter what love did/ Rivers can't drown love, no matter where love's hid"--Sinead O'Connor
"In many ways, you don't just live in the country, it lives inside you"--Ellen Eilers
Visit my blog at http://www.farmerinthebelle.blogspot.com/ |
| FarmDream |
Posted - Aug 25 2012 : 6:53:07 PM
I had that issue with a car payment. Tried to set it up online but the email they had on file had been closed for over 2 years. There was no way around it to set up my account with another email, even though I explained it 10 times. "How can I get a verification code to open an online account in an email account that's been closed for 2 years?" "We're sorry that's the email we have. We'll send you a verification code." And on and on. I gave up. I pay everything else online and write down the confirmation numbers, etc. It's going to take me forever to use up this box of checks.
~FarmDream is Farmgirl Sister #3069
Live Today, Cherish Yesterday, Dream Tomorrow
http://www.etsy.com/shop/BitsofEntropy?ref=si_shop
http://julie-rants.blogspot.com |
| crittergranny |
Posted - Aug 25 2012 : 4:34:26 PM
I tried to make a mortgage pmt online for months and it kept telling me I had the wrong info then I finally got hold of a real person concerning it and found out I was clicking on the wrong word to access. I was clicking on my account when I should have been clicking on mortgage. Now it goes right through. Maybe it's a deal like that for yours Cindy.
Laura
Horse poor in the boonies.
www.nmbarrelhorses.com |
| AnnieinIdaho |
Posted - Aug 25 2012 : 11:20:00 AM
Hi Hen Sisters,
I used to be all on board about the technology that gives us the "ease" to do online billings, etc. However, as I get older and hopefully more wiser, I now see another perspective of all of this. I do not use online billing, or e-payments even though they are so convenient, because I view it as "ultimately giving away my power". I have learned that it is my sole responsibility to make a payment and to document that I have done so, if a question arises, I can show when, what check number, etc. I paid it. If a third party is negligent or there is an internet issue, (or no internet access) then there emerges the opportunity for harm to knock at my door. At this time in our soft-filled mindset in society and culture, it is a risk I no longer take. Now, granted it is easier to do this when you are not over booked or too busy with daily living. That is where pacing and priority come in. Our tech world has made it glamourous to be a part of all that. It was evident even in the opening ceremonies of the Olympics, as the theater play emerged from the agrarian age, then into the industrial, and finally into the techno age...in present day all the time was spent partying because no one had anything else to do. And how sad, that the only criteria that was set up for the girl and boy to "fall for each other" was that he found and returned her cell phone. Yipes, that is scarry to me. No, I do not have facebook either, as I used to, but somehow the webcrawlers got all my info and made a link directly on the world wide web and it told where I lived, how much we made, map to my house, how our house is titled, our childrens names, etc. It took me three weeks to get off facebook and shutdown www link. It was tricky because I had to make sure no one I knew typed into facebook my name for three weeks or it would activate again. It is bad enough that folks can walk around with RFID radio frequency readers and lift your credit card numbers in the grocery store without you being aware of it. (its a problem here in the Vegas Valley)so now I work at "keeping my power" and don't let anyone conduct business for me. Old fashioned systems can be one more layer against privacy invasion. Just my take on it all. I am working to disconnect and am very strategic in my thinking these days. Please don't be bamboozled...especially by the banks with all their gimmicks. They can shut down access to your accounts in a heartbeat. And the new phones are tracked with everything you look up or access in a memory held by "the new skycloud gods" as I call them. Profiles are made on you and kept for marketing and later I believe targeting.
Thanks for reading. Not paranoid, just prepared.
Annie
"The turnings of life seldom show a sign-post; or rather, though the sign is always there, it is usually placed some distance back, like the notices that give warning of a bad hill or a level railway-crossing." Edith Wharton, 1913 from 'The Custom of the Country'. |
| Alee |
Posted - Aug 25 2012 : 05:23:11 AM
Wow that sounds like a nightmare! I wonder if the agent accidentally messed something up? My online billing and payments have always been a good experience with an exception being the last time I paid my car payment. They didn't debit it for several days and then I started getting calls because I had at that time become past due (even though I had actually paid early) so I figured I would pay again- well then they debited both from my account and I ended up having to do a claim through my bank. Ugh.
Alee
Farmgirl Sister #8
www.farmgirlalee.blogspot.com
www.allergyjourneys.blogspot.com
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| farmmilkmama |
Posted - Aug 25 2012 : 05:13:57 AM
We've always had issues with the few places we'd tried to do paperless billing. I think its a good concept if it works, but with some places its more headache than its worth. I think it all depends who is doing the billing and customer servicing!
--* FarmMilkMama *--
Farmgirl Sister #1086
Be yourself.
Everyone else is already taken.
-Oscar Wilde
www.farmfoodmama.blogspot.com
www.thehmmmschoolingmom.blogspot.com
www.amydingmann.com |
| kysheeplady |
Posted - Aug 25 2012 : 04:03:32 AM
I love paperless billing, I just wish our local utilities would jump on in ...
Here is what I like about it ... instead of having to make a check out put a stamp on and then try (or hope the snail mail) will deliver on time. Paperless allows me to pay on the day of payment.:)
I did have a problem with Direct TV. their system kept defaulting to my credit card for payments instead of my cking acct. I called and took the credit card off the acct.
The only stupid question I got was why was I taking the card off the account?
answer "because I DON'T rob Peter to pay Paul"
Teri
"There are black sheep in every flock"
White Sheep Farm
www.whitesheepfarm.com |
| summer girl |
Posted - Aug 24 2012 : 8:29:58 PM
I compleatly understand. If you think you can learn to live without the card pay it off and never worry about that bill. (so glad i did) If not find the way that works best for you and stick to it nomatter whate others may say. Good luck.
do what you love, love what you do |
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